Customer Information / Terms & Conditions - Site Security

The Dolly Lodge has its own secure server software (SSL) that encrypts all your personal information, preventing it from being accessed or read by any third party. SSL is known to be the best available software package for secure e-commerce trading.

When you place an order with The Dolly Lodge, we will ask for your credit card details which will be immediately encrypted and sent to our secure server, where they are held for as long as you remain a customer of The Dolly Lodge. You will not be required to enter them again for future orders further increasing the security of your details.

You will have an opportunity to modify (e.g. update your expiration date) or change your credit card, address or billing details at the check out point on our website or by using the 'contact us' button at the top of every page.

We guarantee that every transaction you make at The Dolly Lodge will be safe. This means you pay nothing if unauthorised charges are made to your credit or debit card as a result of shopping at The Dolly Lodge.

Customer Information / Terms & Conditions - Contract Information

A contract will ONLY exist between you and Jeyes Chemist Ltd for the purchase of any product(s) when and until Jeyes Chemist Ltd accepts your order. This acceptance will be in the form of an e-mail postcard confirming the details of your order and a second email notifying you that your order has been despatched.

Only once Jeyes Chemist Ltd has sent you the e-mail shall the contract be deemed complete (whether or not you receive the e-mail). Any such contract will be deemed to have been concluded in the United Kingdom and will be enforced and interpreted in all respects in accordance with the Laws of England.

If you have any queries regarding your order please call us and we will do everything we can to help. If you wish to exchange, add to or cancel your order please contact us by phone: UK 01604 812852 (local rate) / international +44 1604 812852 or email