Customer Information / Terms & Conditions - Despatch

Goods will be despatched within 2 working days subject to availability. If items are out of stock we will contact you to advise when delivery will be.
Goods will only be despatched when payment/cheque has been received and cleared.

To check on the availability of stock or to check the status of an order already placed please call us on +44 (0) 1604 812852 (8.30 am - 5.30 pm Monday - Saturday).
We will do our best to answer your questions on product information, delivery or even sizing. If you would prefer email us at: . Unfortunately, we cannot guarantee permanent availability of all items, though we always endeavour to do so.

Customer Information / Terms & Conditions - Shipping Information

Shipping within the UK
Orders up to £100.00 = £3.50
Orders Over £100.00 Free of charge

Shipping to Europe - £6.50

Shipping to the rest of the world - £8.50

Customer Information / Terms & Conditions - Contract Information

A contract will ONLY exist between you and Jeyes Chemist Ltd for the purchase of any product(s) when and until Jeyes Chemist Ltd accepts your order. This acceptance will be in the form of an e-mail postcard confirming the details of your order and a second email notifying you that your order has been despatched.

Only once Jeyes Chemist Ltd has sent you the e-mail shall the contract be deemed complete (whether or not you receive the e-mail). Any such contract will be deemed to have been concluded in the United Kingdom and will be enforced and interpreted in all respects in accordance with the Laws of England.

If you have any queries regarding your order please call us and we will do everything we can to help. If you wish to exchange, add to or cancel your order please contact us by phone: UK 01604 812852 (local rate) / international +44 1604 812852 or email